Conveya
PhoneSee the whole platform

Your AI receptionist answers the phone

Customers call, get an answer right away and even book an appointment. Day and night, in more than ten languages.

Hear it for yourself

The AI calls you within 30 seconds

AI is ready

At the start of the call you will hear that you are speaking with an AI.

Inbound

Answers like your best employee

The assistant answers questions from the same knowledge base as your chat agent, books appointments in your calendar and transfers the call whenever that works better.

  • Answers from your own knowledge base, no script
  • Books appointments in your calendar during the call
  • Transfers the call and checks first if your colleague is available

Incoming call

Today 14:32 · 1:04

AI answering

Question answered

opening hours and rates

knowledge base

Appointment booked

straight into your calendar

Thu 14:00

Transfer

checks first if your colleague is free

if needed
When the call ends, the full transcript is in your inbox.

Outbound

Makes the calls for your campaigns

Paste a call list, set a calling window and the assistant works through it neatly. For appointment reminders, follow-ups or no-shows.

  • Paste or import a call list, names are welcome
  • Calls only within the window you set
  • Block list for people who prefer not to be called

Campaign · Appointment reminder

Calls between 19:00 and 20:00

Active

Contacts in the list

pasted or imported

24

Called today

within your calling window

18

Calling window

neatly within your hours

19-20h

Block list

people who prefer not to be called

Active
You see every outcome: reached, voicemail or no answer.

After the call

Every call lands in your inbox

Transcript, summary and follow-up actions are handled automatically. Phone becomes a channel like any other, next to chat and WhatsApp.

  • Full transcript per call, ready to read back
  • Summary to the customer by SMS or email
  • Callback requests and open questions in one list

After the call

Handled automatically

Done

Transcript saved

readable per conversation

inbox

Summary to the customer

or by email, you choose

SMS

Callback request

if the customer asked for it

created
Everything lands in the same inbox as your chat and WhatsApp conversations.

Zo werkt het

Live within an afternoon

No telecom project. You set it up yourself, from your dashboard.

1

Connect a number

Your first number is included in your plan. Pick a new number or connect your own existing number.

2

Choose knowledge, language and voice

The same knowledge base as your chat agent, plus a voice per language that you can listen to first.

3

Take it live

From that moment the AI answers. You read every call back in your inbox.

FAQ

Frequently asked questions about phone

Phone is part of Growth (1.000 call minutes and 1 number per month included) and Scale (3.000 call minutes and 3 numbers). Extra minutes come in bundles of 100 for €10; extra numbers cost €7,50 per month, and you can connect your own existing number too.

Yes. At the start of every call the assistant tells the caller they are speaking with an AI. That is not only good manners, it is also required under the European AI rules.

You pick a voice from the library per language, with native voices for each language. You can listen to any voice before you take it live.

It transfers the call to a colleague, and it checks first whether that colleague is available. If that fails, it creates a callback request and you see it in your inbox.

The transcript of every call is in your inbox. Audio recording can be turned on per organisation; you are responsible for informing callers about it.

Let your AI answer the phone

Phone is part of Growth and Scale. Connect a new number or your own existing number and go live today.

    AI receptionist and phone · Conveya | Conveya