Weekly releases

What changes, week after week

We ship every week. New features, improvements and fixes, neatly grouped by month, with links to the docs where handy.

July 2026

FeatureJul 8ChannelEmail
Email as a channel
Every agent gets its own inbox address. Incoming mail lands in the shared inbox, the AI replies automatically from the agent's instructions and knowledge base, and a team member takes over when needed.
Docs

FeatureJun 24ChannelTelephony
Telephony: your agent answers the phone
Your agent answers inbound phone calls, responds to questions and transfers to a team member. Outbound call campaigns are included too, within the times you set.
Docs
FeatureJun 10ChannelWhatsApp
WhatsApp in the same inbox
Receive and answer WhatsApp messages in Conveya, in the same inbox as your web chat. Same agent, knowledge and tone.
Docs

ImprovementMay 27Inbox
One inbox for every channel
Web chat, email, WhatsApp and telephony come together in one inbox. Take a conversation over from the AI, assign it to a colleague and stay organized with statuses and tags.
FeatureMay 13Widget
Widget fully in your branding
Adjust the chat widget's colors, logo, launcher, welcome message and contact channels, with live preview. You see straight away how it looks on your site.

FeatureApr 29Leads
Lead capture
Let your agent capture the details of interested visitors during the conversation. Follow up on your leads from the dashboard.
FeatureApr 15Analytics
Analytics dashboard
See how your agent performs: number of conversations, how much the AI resolved itself, handovers to your team and captured leads.

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