Scheduling & bookingsAll use cases

A time slot, booked instantly

The agent shows availability, books the appointment, reschedules and cancels, and sends a reminder in time.

conveya.appinboxsanne
Sanne
NovaWhatsAppWhatsApp
Live
Today · 14:03
Hi, could Sanne come by next week for an intake?
Of course. Tuesday 10:00 or Thursday 14:30 is free. I will hold Tuesday 10:00 for Sanne and send the invite.
Delivered · 0.4 s
Reply to Sanne…Send

24/7

Appointments booked

also outside opening hours

<5s

Availability shown

live open slots, no back and forth

Live

From your calendar

Calendly, Google Calendar, Outlook

Live in your calendar, not a copy

The agent reads your open slots straight from the calendar and books right there, with no double bookings.

  • Availability from Calendly, Google Calendar and Outlook
  • Books, reschedules and cancels in the same chat
  • Respects opening hours and buffers between appointments

Appointment intake call

Tuesday 22 July, 10:00 to 10:30

Scheduled

Customer

via chat widget

Sanne de Vries

Time slot

first open moment next week

Tue 10:00

Calendar

invite sent

Google Calendar
The confirmation and calendar invite are already in the customer's inbox.

One conversation, across every channel

Whether the request comes in by chat, WhatsApp, email or phone, the appointment runs through the same thread.

  • Customer books via widget, WhatsApp, email or voice
  • Rescheduling later can go through another channel, same context
  • When in doubt, the agent hands over neatly to a colleague

Reschedule request

WhatsApp, same appointment as yesterday

Rescheduled

Old slot

booked via the widget

Tue 10:00

New slot

requested via WhatsApp

Wed 15:00

Handover

agent handled it alone

Not needed
The customer did not have to tell the story again.

A view of your calendar and no-shows

The dashboard shows what was booked, rescheduled and cancelled, and where reminders make the difference.

  • Automatic reminders before the appointment, fewer no-shows
  • Overview of booked, rescheduled and cancelled slots
  • Filter by channel, day and appointment type

This week in your calendar

Appointments and bookings in one list

Live

Booked

spread across all channels

Full week

Reminders

day before and on the day

Sent

No-shows

since reminders are on

Down
You see at a glance how full the week is.

What it isn't

No empty promises

Not a replacement for Calendly, Google Calendar or Outlook. Your calendar stays the truth, we book into it.

Not a separate booking list you have to maintain yourself. Everything sits in the calendar you already use.

Not a bot that double books at will. Nothing happens outside your rules and availability.

Works with the tools you already use

CalendlyGoogle CalendarOutlook

FAQ

Frequently asked questions

The agent finds a new open slot, moves the appointment and sends an updated confirmation, all in the same chat.

Yes. The agent only books into slots that are genuinely free according to your calendar and opening hours.

Ready to automate your customer contact?

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    AI agent for Scheduling & bookings | Conveya