It does what it says.
The agent looks up orders, arranges refunds and books appointments in your systems. Every action lands in the log, with response, timing and parameters to review.
- Works with REST APIs or webhooks
- Audit log per action, click through
- Limits and human approval per action
WhatsAppWorks with the tools you already have
Got a REST API or a webhook endpoint? Then you can connect it to the agent. No separate plugin store, no mandatory standards.
- REST APIs or plain webhooks
- OAuth, API key or your own auth flow
- Define endpoints in a wizard with typed parameters
Action · stripe_refund
REST · API-key auth
charge_id
type: string
amount_eur
above that → human approval
Requires approval
Audit log
Traceable down to the parameters
Every tool call lands in the audit log with inputs, response, latency and any errors. You always know exactly what the agent did, and why.
Audit log · today
Full context per action
Refund Stripe €49
10:14 · Nova
Confirmation emailed
10:14 · Nova
Appointment moved
09:48 · Nova
Retries and error handling
API down? The agent tries again. Endpoint returns a 5xx? It hands over cleanly, no odd error messages for your customer.
Resiliency
Today · invisible to your customer
Shopify · timeout
Then succeeded
Stripe · 503
Customer: 'we'll email you'
Calendly · ok
First try succeeded
FAQ
Frequently asked questions
Yes, and we recommend it. Per agent you set which actions it may run, with which limits (amounts, frequencies), and when a human still needs to confirm.
Every action is typed and validated before it runs, no free-form API calls. A full audit log with inputs and response, plus optional human approval for sensitive actions.
Discover more
Each part works on its own, together they're stronger
Agents
One agent or several, each with its own persona and rules. The editor reads like a briefing to a new colleague.
ViewInbox
Widget, WhatsApp and email in one continuous conversation. Everyone works from the same file, even after a handoff.
ViewKnowledge
The agent learns from your sources and shows where every answer comes from. Updating takes a couple of clicks.
ViewWidget
One script tag, done. Fully in your house style, mobile-first, and with no hit to your load time.
ViewInsight
Live dashboards on what the agent does: automation rate, response time, satisfaction and cost per conversation.
ViewReady to automate your customer contact?
Try Conveya for 30 days for €1. Set it up today, go live this afternoon, with your own knowledge and your own tools.