Internal knowledge on demand.
HR, IT and process questions get an answer right away. No more tickets, no more long Slack threads.
Widget24/7
Answer for your team
without a ticket to HR or IT
<5s
First response
evenings and weekends too
Live
Searches your docs
Notion on demand
Every colleague finds the answer in seconds
Drop in your employee handbook or let your Notion be searched live. The agent answers in your own words, with a source citation so your team can click through for details.
- Web crawler on your intranet or help center
- Live search in Notion and Airtable
- PDF, CSV and plain text as sources
Internal knowledge base
Your team's sources
EmployeeHandbook.pdf
PDF, CSV and plain text
Intranet crawl
help center searched
Notion, on demand
live search in Notion, Airtable
Source citation
team clicks through for details
Confidential info stays behind the right roles
Per knowledge source you set which teams the agent may show it to. HR data only for HR, salary details only for people allowed to see them.
- Access per knowledge source and per agent
- Audit log of every action and source lookup
- EU hosting and data processing agreement as standard
Access per knowledge source
Managed by your admin
Employee handbook
all employees
Salary policy 2026
restricted access
ISO 27001 documents
compliance team
Audit log per action
every source lookup logged
You see which questions your team asks
The dashboard shows which topics come up most, what the agent answers on its own and where your documentation falls short. So you know exactly what to fill in.
Internal questions this week
Sample view
Answered on its own
broken down per topic
First response
during holiday periods too
Gaps in your documentation
questions without a good source
What it isn't
No empty promises
No replacement for your IT helpdesk. The agent takes the first-line questions, your team the real issues.
No access to what you don't want to share. You set roles and scopes per source.
No standalone tool. The agent lives on your intranet or in a widget, colleagues chat where they already work.
Works with the tools you already use
FAQ
Frequently asked questions
Per knowledge source you set which teams or agents may use it. Sources only HR or finance may see stay behind the right roles, and every action the agent takes is in an audit log.
For handoff alerts and notifications we have a direct Slack connection. A conversational bot inside Slack itself, so employees chat with the agent in a Slack channel, is on the roadmap. For now the conversation runs through the widget on your intranet, over email or through WhatsApp.
Ready to automate your customer contact?
Try Conveya for 30 days for €1. Set it up today, go live this afternoon, with your own knowledge and your own tools.