Every caller taken care of
Inbound calls answered 24/7 by a natural EU voice that answers questions, books appointments and takes callback requests.
24/7
Phone answered
evenings and weekends too
<5s
Picked up on the first ring
no queue, no voicemail
Live
Calendar in view
open slots from Google Calendar
Live on the line, not in a script
The voice agent picks up, hears the question and handles it, with a real look at your calendar.
- Inbound calls over Twilio, with a natural EU voice
- Open slots and bookings live from Google Calendar
- Callback request noted when it gets too complex
Incoming call
+31 6 12 34 56 78 · 20:14
Question
caller wants to visit
Action
placed in Google Calendar
Duration
handled without a human
From the line to WhatsApp, one thread
What starts on the phone carries on neatly over WhatsApp or a callback request for a colleague.
- Confirmation by WhatsApp after the call
- Callback request with a summary for the right person
- Caught outside office hours, nothing left waiting
Callback request
For: Sanne (sales)
Caller
+31 6 12 34 56 78
Reason
outside the knowledge base
Confirmation
caller got a message
Every call there to read back
Each call is logged with a transcript, so you see what is going on and what has been handled.
- Transcript and summary per call
- Callback requests in one place, with status
- See which questions come in during the evening
Calls today
18 answered · 3 handed off
Handled
without a handover
Callback request
passed to a colleague
Outside office hours
caught after 17:00
What it isn't
No empty promises
No replacement for your phone system. The agent answers over Twilio, your number stays yours.
No opaque robot voice. Complex or sensitive calls go to a human with a summary.
No standalone calling tool. Everything runs in the same thread as chat, WhatsApp and email.
Works with the tools you already use
FAQ
Frequently asked questions
No. It is a natural EU voice that speaks calmly and lets the caller finish. If it does not feel right, a human takes over.
In Europe. Calls run over Twilio and the data stays within the EU, including transcript and callback requests.
Discover more
One platform, many uses
Scheduling
For any business built around a calendar: the agent shows availability, books and reschedules appointments, and cuts down no-shows.
ViewLeads
Qualify website visitors against your ICP and write qualified leads to your CRM and sales with full context.
ViewHospitality
For restaurants, hotels and cafes: reservations, guest questions and no-show reminders, strong over WhatsApp.
ViewReady to automate your customer contact?
Try Conveya for 30 days for €1. Set it up today, go live this afternoon, with your own knowledge and your own tools.