KnowledgeSee the whole platform

It knows what you know.

Drop in your PDFs, paste a few URLs, or let it crawl your site. Within minutes the agent knows your products and policies.

  • PDF, CSV, XML and website crawl as sources
  • Live search in Notion and Airtable
  • A source citation with every answer
conveya.appinboxthomas-jansen
Thomas Jansen
NovaWidgetWidget
Live
Today · 11:20
How do returns work with you?
You have 14 days to return. You start a return from your account, and the label comes by email.
Delivered · 0.4 s
Reply to Thomas…Stuur

Drop in your sources, it reads them

Line up your PDFs, CSV lists or help-centre pages. Within minutes they are chunked, indexed and searchable, with a source citation on every answer.

  • PDF, CSV, XML or plain text by drag and drop
  • Crawl your whole help centre or public site
  • Plus: live searches in Notion or Airtable

Just added

3 sources · searchable in seconds

Searchable

Return policy 2026.pdf

4.2 MB · Dutch

182 chunks

bloomstore.nl/help

62 pages crawled

341 chunks

Notion · products

searched via tool call

live
The agent can use these sources in any answer right away.

Something changed? One click and it knows

Put a new PDF on your server or edit your help-centre copy. One click on 're-index' and the agent is up to date again, or schedule a fixed cadence.

Re-indexing per source

3 sources connected

Up to date

Return policy 2026.pdf

PDF

Manual

bloomstore.nl/help

website crawl · 03:00

Every night

Notion · workspace

tool call

Live per query
PDF and CSV run on a schedule; Notion is searched live.

With a source citation on every answer

Every answer comes with a link to the source. Handy for your team, reassuring for the customer.

Answer · 'How do returns work?'

Nova · 0.4 s

Return policy 2026.pdf

line 12, 'Window: 14 days'

bloomstore.nl/returns

section 'How do I send it back?'

Nothing made up. Every source clickable in your dashboard.

What it isn't

No empty promises

No made-up facts. If it doesn't know, it says so.

No training on your data. What's yours stays yours.

FAQ

Frequently asked questions

The agent gives priority to the most recent source and shows where it comes from. If it can't work it out, it says so politely and hands over.

Yes. Per knowledge source you set which teams or agents may use it. So employee data stays behind the right roles.

Ready to automate your customer contact?

Try Conveya for 30 days for €1. Set it up today, go live this afternoon, with your own knowledge and your own tools.

    AI knowledge base for your agent | Conveya