HospitalityAll sectors

A table sorted every time

Take reservations, answer guest questions and cut no-shows, over WhatsApp, chat, email and phone.

conveya.appinboxsanne
Sanne
NovaWhatsAppWhatsApp
Live
Today · 18:44
Hi! Table for 4 on Friday at 7pm possible?
Absolutely, Friday 7pm for 4 is held. I will send a confirmation on Thursday.
Delivered · 0.4 s
Reply to Sanne…Send

24/7

Reservations taken

also after hours and on busy nights

<5s

First reply

on WhatsApp, chat, email and phone

Live

Availability from your calendar

Google Calendar, always current

Live in your calendar, not in a list

The agent checks real availability in Google Calendar and books the table on the spot.

  • Availability per time slot and party size from Google Calendar
  • Reservation locked in with name, time and number of guests
  • Deposit for large groups through Stripe, above your threshold

Table for 4

Friday 7pm, under Sanne

Confirmed

Date

held for 2.5 hours

Friday 7pm

Party

1 high chair requested

4 guests

Notes

passed to the kitchen

1x gluten free
Booked in Google Calendar, kitchen and host see it right away.

One conversation, every channel

Guests message, call or email, and keep the same thread with all the context attached.

  • WhatsApp for booking, changes and no-show reminders
  • Opening hours, menu, allergens and parking, answered on the spot
  • Group and event requests handed to a person cleanly

Chat with Sanne

WhatsApp, about a booking and allergy

Handed over

Channel

started at 9:14pm

WhatsApp

Question

answered directly

Table plus gluten free

Handover

to the manager with a summary

Event for 20
For a big request your team gets the full context at a glance.

A clear view of your nights

You see per service what comes in, what is booked and where a person needs to step in.

  • Reservations, changes and cancellations in one place
  • No-show reminders sent, showing who confirmed and who did not
  • Open event requests still waiting on a reply

Tonight

Overview of the service

Live

Reservations

62 covers total

18 tables

Reminders

10 confirmed via WhatsApp

12 sent

Requests

waiting on the manager

2 events
At the end of service you know exactly what happened.

What it isn't

No empty promises

Not a replacement for your host or manager. Large groups and events always go to a person.

Not a separate booking system to maintain. We work with your Google Calendar as the source of truth.

Not a slick chatbot that promises everything. If the agent does not know something, it says so and hands over.

Works with the tools you already use

Google CalendarWhatsappStripe

FAQ

Frequently asked questions

It never books on a guess. It checks the calendar, and if in doubt or for a large group it hands the request to your team with all the details.

Yes. Guests book, change and confirm right in WhatsApp. No-show reminders go through WhatsApp too, where people actually read them.

Ready to automate your customer contact?

Try Conveya for 30 days for €1. Set it up today, go live this afternoon, with your own knowledge and your own tools.

    AI agent for Hospitality | Conveya