Comparison · last checked 6 July 2026
Conveya vs Belco: an AI agent or a Dutch e-commerce inbox?
Conveya and Belco compared: approach, channels, AI, e-commerce and EU hosting. Both Dutch.
Belco is a Dutch customer contact platform, strong for online stores, with a unified inbox across email, chat, WhatsApp, social and phone. The core is a shared inbox where your team collaborates. Conveya flips that around: the AI agent resolves itself, across chat, email, WhatsApp and phone, and hands off to your team. Both are Dutch and European.
Feature-level comparison
On the main points that make the difference for most teams.
| Feature | Conveya | Belco |
|---|---|---|
| Core of the product | AI agent that resolves itself | Unified inbox for online stores |
| Pricing model | Per conversation | Not public enough to claim |
| AI answers from your knowledge | ||
| Native AI telephony Belco bundles telephony in the inbox; Conveya has an AI that answers and resolves itself | ||
| WhatsApp Business | ||
| E-commerce inbox Belco is strongly geared to online stores | ||
| EU hosting + EU language model | ||
| Dutch-native + Dutch support |
Pick Conveya if…
- You want the AI to resolve conversations itself, not mainly a shared inbox for your team.
- You are not only in e-commerce, or you require an EU language model.
- Telephony should be an AI agent that answers itself, not just bundled in the inbox.
Pick Belco if…
- You are an online store and mainly want a Dutch unified inbox where your team does the conversations.
- E-commerce-specific handling in one inbox is your main goal.
We deliberately do not link out to Belco here, you can find them yourself at belco.io.
FAQ
Frequently asked questions about this comparison
Are Conveya and Belco both Dutch?▾
Yes, both are Dutch and hosted in Europe. Belco is a unified inbox with a strong e-commerce focus where people do the conversations; Conveya is an AI agent that resolves itself across chat, email, WhatsApp and phone.
Do both do e-commerce?▾
Belco is strongly geared to online stores. Conveya connects to Shopify and WooCommerce and also works in any sector, with an AI that answers and resolves itself.
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