Comparison · last checked 6 July 2026
Conveya vs Chatbase: complete customer contact or an AI chatbot on your site?
Conveya and Chatbase compared: scope, channels, telephony, team handoff and EU hosting.
With Chatbase you quickly build an AI chatbot trained on your own data and put it on your website as a widget. For a smart website bot that is a fine entry point. Conveya is a complete customer contact platform: the same smart answers, but across chat, email, WhatsApp and phone, with a shared inbox, team handoff and actions in your systems. Here is the difference.
Feature-level comparison
On the main points that make the difference for most teams.
| Feature | Conveya | Chatbase |
|---|---|---|
| What it is | Customer contact platform | AI chatbot builder (widget) |
| Answers from your own knowledge | ||
| Channels | Chat, WhatsApp, phone | Mainly website widget |
| Native AI telephony | ||
| Shared inbox + team handoff | ||
| Actions in your systems Chatbase does actions via the API; Conveya has ready-made integrations | ||
| EU hosting + EU language model | Not explicitly public | |
| Simple for just a site bot For purely a website bot, Chatbase is very quick to set up |
Pick Conveya if…
- You want more than a site widget: also WhatsApp, phone, a shared inbox and handoff to your team.
- European hosting and an EU language model are a requirement.
- The AI needs to genuinely run tasks through ready-made connections, not only answer.
Pick Chatbase if…
- You want purely an AI chatbot on your website, quickly trained on your docs, without an inbox or extra channels.
- You build via the API yourself and mainly want a light, cheap bot layer.
We deliberately do not link out to Chatbase here, you can find them yourself at chatbase.co.
FAQ
Frequently asked questions about this comparison
Chatbase is cheaper, why Conveya?▾
For just a website bot, Chatbase is a light, quick option. Conveya is a complete platform: the moment you need WhatsApp, phone, a shared inbox or handoff to your team, Conveya covers it in one whole.
Can Conveya be trained on my data too?▾
Yes. Like Chatbase, Conveya answers from your own knowledge base (documents, website, loose text). Conveya just puts that knowledge to work across more channels than only a widget.
Ready to try Conveya yourself?
Start your €1 Sprint and see within a day how your customer contact runs.