Comparison · last checked 6 July 2026
Conveya vs Drift: a customer contact agent or sales chat?
Conveya and Drift compared: goal, channels, AI, telephony and EU hosting.
Drift (part of Salesloft) is built for conversational marketing and sales: qualifying visitors, booking meetings and accelerating pipeline through chat. Conveya is a customer contact agent that answers and resolves questions, across chat, email, WhatsApp and phone. Sales chat versus a support agent, that determines whether the comparison counts for you.
Feature-level comparison
On the main points that make the difference for most teams.
| Feature | Conveya | Drift |
|---|---|---|
| Built for | Customer contact and support | Sales and pipeline (conversational marketing) |
| Channels | Chat, WhatsApp, phone | Mainly website chat |
| Native AI telephony | ||
| Answers from your own knowledge | ||
| Book meetings + rep routing Drift is strong at routing to sales reps and booking meetings | ||
| Shared inbox for support | ||
| EU hosting + EU language model | Not explicitly public | |
| Starting price | €49/mo | Not public enough to claim |
Pick Conveya if…
- Your main goal is answering and resolving customer questions, not generating pipeline.
- You want phone and WhatsApp alongside chat, with a shared inbox.
- European hosting and answers from your own knowledge matter.
Pick Drift if…
- Your primary goal is sales: qualifying visitors, routing to reps and booking meetings via chat.
- You are in a B2B sales process where Drift's routing and ABM features are the core.
We deliberately do not link out to Drift here, you can find them yourself at drift.com.
FAQ
Frequently asked questions about this comparison
Can Conveya do sales conversations too?▾
Conveya can capture leads and hand off, but it is built for customer contact and support. For pure sales chat with rep routing and meeting booking, Drift is more focused.
What does Conveya add?▾
Telephony, WhatsApp and a support-driven agent that answers from your own knowledge base, hosted in Europe, rather than a sales-first chat layer.
Ready to try Conveya yourself?
Start your €1 Sprint and see within a day how your customer contact runs.