Comparison · last checked 6 July 2026
Conveya vs Front: an AI agent or a collaborative shared inbox?
Conveya and Front compared: approach, AI, channels, telephony and EU hosting.
Front is a collaborative shared inbox: email and channels together, with strong collaboration, assignment and workflows, so teams manage messages together. There are AI features, but the core is the shared inbox for people. Conveya is an AI agent that resolves itself across chat, email, WhatsApp and phone. Collaborating versus resolving itself.
Feature-level comparison
On the main points that make the difference for most teams.
| Feature | Conveya | Front |
|---|---|---|
| Core of the product | AI agent that resolves itself | Collaborative shared inbox |
| Pricing model | Per conversation | Per seat |
| AI resolves itself | ||
| Native AI telephony | ||
| WhatsApp Business | ||
| Email collaboration + workflows Front excels at managing email and channels together | ||
| Answers from your own knowledge | ||
| EU hosting + EU language model | Not explicitly public |
Pick Conveya if…
- You want the AI to resolve conversations itself, not mainly your team managing an inbox together.
- You need telephony and WhatsApp with an agent that answers from your own knowledge.
- European hosting and an EU language model matter.
Pick Front if…
- Your team mainly wants to manage email and channels together in a strong collaborative inbox.
- Collaboration, assignment and workflows around human handling are your core.
We deliberately do not link out to Front here, you can find them yourself at front.com.
FAQ
Frequently asked questions about this comparison
Front is strong at collaboration, and Conveya?▾
Front is excellent if your team wants to manage a shared inbox together. Conveya lets the AI do most of the work itself and hands off to your team when needed, plus telephony and WhatsApp.
Can Conveya do email too?▾
Yes. Email is a native channel in Conveya: each agent gets its own inbox address, incoming mail lands in the shared inbox and the AI replies automatically, after which a colleague can take over. Front excels at collaborative, human email workflows.
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