Comparison · last checked 6 July 2026
Conveya vs Tawk.to: AI that resolves or free human live chat?
Conveya and Tawk.to compared: AI resolution, channels, telephony, EU hosting and cost.
Tawk.to is a hugely popular free live chat widget: you put it on your site and your team chats with visitors. AI and extras are paid add-ons. Conveya is AI-first: the agent handles the conversation itself, across chat, email, WhatsApp and phone, and hands off to a human when that works better. Here is when to pick which.
Feature-level comparison
On the main points that make the difference for most teams.
| Feature | Conveya | Tawk.to |
|---|---|---|
| Core of the product | AI agent that resolves itself | Free human live chat |
| Price Tawk.to is free; AI Assist, removing branding and hiring agents are paid | €49/mo, 30 days for €1 | Free, add-ons paid |
| AI resolves itself At Tawk.to, AI is an add-on on top of human chat | ||
| Native AI telephony | ||
| WhatsApp Business | ||
| EU hosting + EU language model | Not explicitly public | |
| Answers from your own knowledge | ||
| Time to live | ~1 afternoon | Minutes (widget) |
Pick Conveya if…
- You want the AI to resolve questions itself, day and night, not your team typing every answer.
- You need WhatsApp or telephony next to website chat.
- European hosting and answers from your own knowledge base matter.
Pick Tawk.to if…
- You want free human live chat on your site and do not need autonomous AI resolution.
- Budget is zero and your team has time to chat itself.
We deliberately do not link out to Tawk.to here, you can find them yourself at tawk.to.
FAQ
Frequently asked questions about this comparison
Tawk.to is free, why would I pay for Conveya?▾
Tawk.to is free human live chat. You pay with your team's time, since it runs every conversation itself. Conveya lets the AI close most conversations on its own, 24/7, across chat, email, WhatsApp and phone. You also start 30 days for 1 euro.
Can I compare Tawk.to's AI add-on with Conveya?▾
Tawk.to's AI is a layer on top of human chat. Conveya is an AI agent from the ground up that resolves itself and hands off, plus WhatsApp and telephony in the same platform.
Ready to try Conveya yourself?
Start your €1 Sprint and see within a day how your customer contact runs.