Comparison · last checked 6 July 2026
Conveya vs Vapi: ready-made customer contact or a voice API for developers?
Conveya and Vapi compared: approach, channels, building, inbox and EU hosting.
Vapi is a developer platform for building AI phone agents: through the API you shape the building blocks (speech recognition, language model, voice) with a lot of control. Conveya is a ready-made customer contact platform: telephony, chat and WhatsApp in one, without building it yourself. Building versus using, that is the difference.
Feature-level comparison
On the main points that make the difference for most teams.
| Feature | Conveya | Vapi |
|---|---|---|
| What it is | Ready-made platform | Voice API for developers |
| Building required Vapi gives you building blocks and control; you build the agent yourself | ||
| Native AI telephony | ||
| Chat + WhatsApp included | ||
| Shared inbox + handoff | ||
| Full control over the stack For developers who want to tune everything, Vapi is powerful | ||
| EU hosting + EU language model | Not explicitly public | |
| Time to live | ~1 afternoon | Development time |
Pick Conveya if…
- You want to go live without building a voice agent yourself, and also chat and WhatsApp in the same platform.
- You need a shared inbox and handoff to your team.
- European hosting and an EU language model are a requirement.
Pick Vapi if…
- You are a developer and want to build a voice agent yourself with full control over the building blocks.
- Telephony is your only focus and you would rather build than use a ready-made platform.
We deliberately do not link out to Vapi here, you can find them yourself at vapi.ai.
FAQ
Frequently asked questions about this comparison
Isn't Vapi more flexible?▾
For developers who want to tune everything, yes. Vapi gives you the building blocks and the control. Conveya delivers a working platform, including chat, WhatsApp, inbox and handoff, without you developing it yourself.
Can Conveya work via API too?▾
Conveya connects via integrations and webhooks, but is made to go live without building. Vapi is meant for programming a voice agent yourself.
Ready to try Conveya yourself?
Start your €1 Sprint and see within a day how your customer contact runs.