Comparison · last checked 4 July 2026
Conveya vs Voicelabs: multichannel platform vs Dutch voice specialist
A comparison of Conveya and Voicelabs (Robin): telephony focus vs multichannel, both NL-native and EU.
Voicelabs is a Dutch AI-telephony provider with the product Robin and a virtual-receptionist offering, aimed at the Dutch market. It is voice-first. There is limited public information about pricing and features, so we keep this comparison to what is known and verifiable. Conveya and Voicelabs are both NL-native and European; the clearest difference is scope: a voice focus versus a multichannel platform.
Feature-level comparison
On the main points that make the difference for most teams.
| Feature | Conveya | Voicelabs |
|---|---|---|
| Premise | Multichannel platform | Voice-first AI telephony |
| Channels Voicelabs focuses on AI telephony and a virtual receptionist | Phone, chat, WhatsApp, email, Instagram, Messenger | Phone (voice) |
| Virtual receptionist | ||
| Shared inbox across channels | not public | |
| Appointment booking | yes (built in) | not public |
| NL-native | ||
| EU | ||
| WhatsApp Business | not public | |
| Public pricing No verified public pricing is available for Voicelabs | from ~€99/mo for telephony (Growth) | not public |
Pick Conveya if…
- You want phone, chat and WhatsApp in one platform, not just voice.
- You want appointments booked from multiple channels, built in.
- You want transparent pricing known up front (from ~€99/mo for telephony, Growth).
- You want one place for all your customer contact instead of a standalone telephony solution.
Pick Voicelabs if…
- You want a purely focused Dutch AI phone agent or virtual receptionist and do not need chat and WhatsApp in the same platform.
- You are looking for a Dutch voice specialist and voice is your only channel.
We deliberately do not link out to Voicelabs here, you can find them yourself at voicelabs.nl.
FAQ
Frequently asked questions about this comparison
What is the difference between Conveya and Voicelabs?▾
Voicelabs is voice-first with the product Robin and a virtual receptionist for the Dutch market. Conveya is a multichannel platform: phone, chat, WhatsApp, email, Instagram and Messenger in one inbox. Both are NL-native and European.
Why does 'not public' appear so often for Voicelabs?▾
There is limited verified public information about Voicelabs' pricing and feature set. We prefer to fill in 'not public' rather than claim something we cannot back up.
When should I pick Voicelabs?▾
If you purely want a Dutch AI phone solution or virtual receptionist and do not need chat or WhatsApp in the same platform, a voice specialist is a logical choice.
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