Integration
Sendcloud × Conveya
Track and trace and shipping labels from one source
- Track and trace for 50+ carriers
- Generate return labels in the conversation
- Status events (shipped, in transit, delivered)
In practice
What Conveya does with Sendcloud
Sendcloud REST API for track and trace, return labels and parcel status. Customers get their delivery update right in the conversation.
- Track and trace for 50+ carriers
- Generate return labels in the conversation
- Status events (shipped, in transit, delivered)
- Public plus secret key authentication
Setup
Live in minutes, no dev team required
5-minute setup
OAuth, API key or point-and-click. No dev team needed for the happy path.
Enterprise-grade security
OAuth scopes, audit logs and IP whitelisting by default. DPA on request.
Realtime sync
Webhooks both ways, no stale data, no polling loops.
Transparent
Concrete answers, no surprises
Questions your agent answers with Sendcloud
- “Where is my parcel now?”
- “How do I return my order?”
- “Why is my parcel delayed?”
- “Which carrier do you use for BE deliveries?”
What data Conveya reads from Sendcloud
Full transparency. Nothing more, nothing less.
- Parcel data: tracking number, carrier, status, destination
- Shipping status events: pickup, transit, delivered, delayed
- Return labels: status and download URL
- No access to your shipping rates or purchase prices
FAQ
Frequently asked questions about Sendcloud
Sendcloud works with 50+ carriers including PostNL, DHL, DPD, UPS, FedEx, GLS, Colissimo. Conveya reads from every carrier you have connected in Sendcloud.
Yes, as long as you allow the write scope on Sendcloud. The default is read-only, a return request is routed to a human for approval unless you enable this explicitly.
Yes. Sendcloud's API makes no distinction between B2C and B2B parcels, both are available.
Connect Sendcloud to your agent
Start free today or book a demo. Setup takes minutes, no dev team needed for the happy path.