Integration
Zapier × Conveya
6000+ apps through Zaps
- Triggers: new conversation, escalation, tag added
- Actions: create lead, send email, update sheet
- Paths and filters in Zapier
In practice
What Conveya does with Zapier
Anything not directly on the list, you reach through Zapier. Triggers from Conveya, actions to your stack, through a Catch Hook URL.
- Triggers: new conversation, escalation, tag added
- Actions: create lead, send email, update sheet
- Paths and filters in Zapier
- Multi-step Zaps
Setup
Live in minutes, no dev team required
5-minute setup
OAuth, API key or point-and-click. No dev team needed for the happy path.
Enterprise-grade security
OAuth scopes, audit logs and IP whitelisting by default. DPA on request.
Realtime sync
Webhooks both ways, no stale data, no polling loops.
Transparent
Concrete answers, no surprises
Questions your agent answers with Zapier
- “Push every escalation to our SAP trouble-ticket queue.”
- “Add new leads to our Google Sheet automatically and send a Slack message.”
- “Update Pipedrive on every 'demo requested' tag.”
- “Forward invoice questions to our Exact Online connector.”
What data Conveya reads from Zapier
Full transparency. Nothing more, nothing less.
- Conversation events your Zap picks as a trigger (start, escalation, tag)
- Payload you configure in the Zap (conversation content, customer meta, tags)
- Conveya pushes to your Zapier Catch Hook URL, no Zapier OAuth
- No incoming Zap actions unless you explicitly set up a Zap
FAQ
Frequently asked questions about Zapier
For providers we have natively (Shopify, HubSpot, etc.) always native, faster, more reliable, better error handling. Zapier is for the long tail: providers we do not have (yet).
Zapier's free plan supports single-step Zaps. For multi-step Zaps or filters you need Starter or higher.
Yes. Conveya can be the trigger (push to Zapier) or the destination (a Zap triggers something in Conveya through a separate API call). Both patterns are supported.
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Start free today or book a demo. Setup takes minutes, no dev team needed for the happy path.